Personalised Bride Clutch Bag, Bridesmaid Name Pouch Gift for Her, Bridal Minimalist Accessory

All products in this site are created or assembled by us in our London Studio/Lab. We usually dispatch with 1-3 days, although for some customised boxes we will require between 2-5 days. 

You will always receive a tracking code once your order has been dispatched from us. We use Hermes, Yodel or Royal Mail. Shipping usually takes 2-3 days from dispatch for a standard Shipping service, or 1-2 days if you will purchase an express delivery service at checkout.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, or customised.

Additional non-returnable items:

Customised Items
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery